Yes! We offer physical gift cards at the salon.
If you need to cancel or reschedule your appointment, please give us at least 24 hours’
notice to avoid any cancellation fees.Yes! We offer physical gift cards at the salon.
We offer all clients a loyalty card where you can earn stamps for every visit. This can be
redeemed for 20% off your 6th visit. (Hair colour services are excluded from this offer).
Yes! We offer seasonal promotions and discounts. Be sure to check our website or follow
us on social media for the latest offers.
Please inform us about any allergies or sensitivities before your appointment, and we will
ensure that the right products and treatments are used.
Our stylists will provide a consultation to help you choose the perfect colour that
complements your skin tone, lifestyle, and preferences. We can also show you colour
samples and help with any colour inspiration!
Yes, you can get your hair coloured even if it’s been previously dyed. We offer colour
corrections for those who have experienced fading or colour mishaps. Our stylists will
assess the condition of your hair and choose the best approach to ensure a flawless
result.
We kindly ask that you provide at least 24 hours’ notice if you need to cancel orNreschedule your appointment. This allows us to offer the appointment slot to other clients. Cancellations made within 24 hours will incur a 100% cancellation fee.
If you cancel before 24 hours of your scheduled appointment, a 50% cancellation fee will apply. For no-shows or cancellations made on the day of the appointment, a 100% cancellation fee will be charged. For last minute reschedules a 30% fee will apply.
We understand that life happens, but please arrive on time for your appointment. If you are more than 10 minutes late, we may need to reschedule or shorten your service to accommodate other clients. In some cases, a late fee may apply.
Yes, we understand that situations arise. If you’re feeling unwell, please let us know as soon as possible, and we will be happy to reschedule your appointment without a cancellation fee, provided we are notified at least 24 hours in advance.
We understand that emergencies happen. If you need to cancel or reschedule due to an
emergency, please contact us as soon as possible, and we will do our best to
accommodate you. Emergency cancellations may be subject to review, and we may
waive the cancellation fee based on the situation.